Hello, my name is Christina.
As a Senior User Experience Consultant, I am currently part of the Innovation and Experience Design team at Pegasystems. I help companies like Unilever, Mondelez, Barclays, Booking.com, and the Royal Air Force with their digital transformation.
In my 10+ years of design experience, I have developed UX workflows, strategies, and user research for Fortune 500 clients and small companies. I conceptualize and lead end-to-end product design life cycles working across a range of digital products that include SaaS, B2B, and B2C. I am passionate about research, user behavior, and psychology.
Clients & Projects
My recent work for my clients at Pegasystems is protected by NDA. If you’d like to know more or see examples, please contact me directly.
Earlier Work
Take a look at my projects before I worked at Pegasystems.
Design Process
My process is always tailored when applied. This is its high-level form I use to drive success.
Ask & Listen
I listen to you and your needs. We need to identify your goals and challenges. What's your vision? What do we want to achieve? How are we going to measure success?
I help you achieve your vision by creating a robust strategy with measurable goals.
Research & Analysis
Research confirms and challenges assumptions. We also build empathy for your customers and engage them in the design process. We continually employ appropriate research methods to validate our direction.
Design & User Testing
There is always a user in the center of a good design. I work with stakeholders to map a customer journey along with a business process that supports it. Once we simplify and automate the process, we design. We test our designs with end users. User testing saves us the pain of building a feature that isn't fit for purpose. This way, we significantly increase our chances of success and return on your investment.
Design & User Testing
There is always a user in the center of a good design. I work with stakeholders to map a customer journey along with a business process that supports it. Once we simplify and automate the process, we design. We test our designs with end users. User testing saves us the pain of building a feature that isn't fit for purpose. This way, we significantly increase our chances of success and return on your investment.
Build & Implement
I work closely with your development team making sure everything we implement meets the objectives. Given my technical background, I have focused discussions that push results towards perfection.
Test & Iterate
We close the loop by testing, learning and observing behaviours. Let’s analyse the solution, how people use it and to what extent it meets our goals. We use our findings to improve further and to measure success.
What others say
Christina is a diligent and detail-oriented UX Designer. She has a passion for her work – spanning from user research to design to usability testing. Christina was praised on her projects for her organisation skills and drive to do high-quality design work. She is a reliable team player who has a system behind her work. Christina navigated high-profile clients and ambitious digital transformations as a Senior UX Consultant at Pega.
Jiri Brezovsky
Digital Transformation Director at Pegasystems
© Copyright Christina Korn